Parent Internet Device Enquiry Line
Catholic Education Diocese of Wollongong have secured limited resources to support remote learning options for staff and students without internet access at home.
Parents and carers can register for one of these remote access devices by calling the Parent Internet Device Enquiry Line on 1800 512 370 during the registration period (9–23 April 2020).
Operators will ask a range of questions about the students in the home, what devices they have access to and what internet access you have. Parents and carers will be able to opt out of the call at any time. At the end of the call, the operator will explain what will happen next. The information collected will only be used to assess the needs of each family who registers to ensure the appropriate allocation of modems.
If the line is busy or the call is out of hours please leave a message with your contact details. This will be forwarded automatically to the service desk system and logged.
By registering to access a device, parents and carers accept that one of the solutions we are providing includes small modems that contain internet sim cards. These devices WILL NOT be filtered, which means students using them will have the same access to the internet as a typical home internet connection. As a result, monitoring students’ internet use by parents and carers is essential.
During the registration period (9–23 April) we will be collecting information to determine the support needs of families who apply. In the following week, a group of senior leaders will assess the responses and determine what support we can provide to which families. Parents and carers will receive an email during the week of 27 April informing them of the outcome.
Important Dates:
LINES OPEN
Thursday 9 April 2020 at 09:00am
LINES CLOSE
Thursday 23 April 2020 at 17:00pm
Decision Announced / Modems Shipped
Week of 27 April